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Job Description
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OPERATIONS MANAGER - STAFF COORDINATION - KITCHENER
OVERVIEW
In this key position you will provide leadership to enable a well-organized, smooth running and efficient home health care service. Your primary focus is to manage STAFF OPERATIONS such as coordinating nurses, personal support workers (PSW's) and additional resources to ensure optimal client care. Paramed helps people stay in their homes for as long as possible while retaining their health, independence and dignity. Your work on our London operations team will directly result in a better quality of life for hundreds of people, many of whom may be related to your neighbours, friends and family.
Your work will help Paramed to:
RESPONSIBILITIES
QUALIFICATIONS
HOURS - Monday to Friday with occasional on-call responsibilities
LOCATION - 133 Manitou Drive, Kitchener, ON N2C 1L4
SALARY - $85,000 plus benefits
ABOUT PARAMED
Since 1974, ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to successfully match caregivers with clients has allowed us to grow into the largest home care team in Canada. With over 10,000 staff members and 75,000 clients, we ensure our clients receive a familiar face and dignified care.
CONTACT: Jeff Richmond jrichmond@nafor.com 1-866-222-6400
For additional information please go to: https://www.nafor.com/paramed.html
Please apply using the links on this page or directly at www.nafor.com/jobs
Paramed encourages applications from all qualified applicants and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Jeff Richmond at jrichmond@nafor.com or at 416-238-6400.
OVERVIEW
In this key position you will provide leadership to enable a well-organized, smooth running and efficient home health care service. Your primary focus is to manage STAFF OPERATIONS such as coordinating nurses, personal support workers (PSW's) and additional resources to ensure optimal client care. Paramed helps people stay in their homes for as long as possible while retaining their health, independence and dignity. Your work on our London operations team will directly result in a better quality of life for hundreds of people, many of whom may be related to your neighbours, friends and family.
Your work will help Paramed to:
- Optimize e.g. schedule more time with patients, less time on the road
- Standardize e.g. introduce best practices for scheduling
- Organize e.g. easily update digital records and patient information
RESPONSIBILITIES
- Oversee three supervisors and approximately 200 staff
- Manage operational staffing aspects of a large community care team including development and monitoring of budgets
- Ensure operational efficiency and client satisfaction
- Determine workforce requirements including assignment of staff and timing of in-home patient visits
- Ensure contract standards are met such as high-quality and consistency of service
- Prepare variance reports to support monthly, quarterly and annual reporting
- Assure compliance for non-clinical aspects of care plans including assignment of appropriate staff, consistency and frequency of in-home visits, overtime requirements and training plans
- Provide succession plan with growth opportunities for high-performing team members
- Approve time off requests for internal/office staff and approves overtime for field staff
- Collaborate and work closely with care and service teams to ensure high quality client care
- Ensure consistent and accurate records management e.g. chart retrievals
- Ensure accuracy of payroll, accounts receivable and accounts payable
- Work closely with clients to manage their non-clinical requests
- Additional duties as needed
QUALIFICATIONS
- At least two (2) years of leadership or management experience
- General operations experience (health-care background is not necessary)
- Post-Secondary degree or equivalent work experience
- Personal vehicle is required for site visits and district travel (paid mileage)
HOURS - Monday to Friday with occasional on-call responsibilities
LOCATION - 133 Manitou Drive, Kitchener, ON N2C 1L4
SALARY - $85,000 plus benefits
ABOUT PARAMED
Since 1974, ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to successfully match caregivers with clients has allowed us to grow into the largest home care team in Canada. With over 10,000 staff members and 75,000 clients, we ensure our clients receive a familiar face and dignified care.
CONTACT: Jeff Richmond jrichmond@nafor.com 1-866-222-6400
For additional information please go to: https://www.nafor.com/paramed.html
Please apply using the links on this page or directly at www.nafor.com/jobs
Paramed encourages applications from all qualified applicants and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Jeff Richmond at jrichmond@nafor.com or at 416-238-6400.
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QUICK FACTS
You will use your talents to help provide better home care for tens of thousands of aging customers across Canada. Paramed helps people stay in their homes for as long as possible while retaining their health, independence and dignity. Your work on our systems and operations will directly result in a better quality of life for thousands of people.
QUICK FACTS
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BENEFITS
With Covid-19 it is more important than ever to make patient care more comfortable and safe. Join our team and make a difference in your community.
YOUR WORK WILL HELP PARAMED TO:
ABOUT PARAMED Since 1974, ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to successfully match caregivers with clients has allowed us to grow into the largest home care team in Canada. With over 10,000 staff members and 75,000 clients, we ensure our clients receive a familiar face and dignified care.. Are you interested in being a key player at this Company? The PROCURA App: Used by Paramed's front line team.
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