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Job Description
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CARE AND SERVICE MANAGER OVERVIEW - THUNDER BAY
In this key position you will provide leadership to enable a well-organized, smooth running and efficient home health care service. Your primary focus is to manage clinical operations such as physiotherapy, post hospitalization IV care, chronic disease management, wound care, wellness checks, memory care, palliative care, feeding and nutrition and other specialties to ensure optimal client care. Paramed helps people stay in their homes for as long as possible while retaining their health, independence and dignity. Your work on our London clinical team will directly result in a better quality of life for thousands of people, many of whom may be related to your neighbours, friends and family. Your work will help Paramed to:
SUMMARY
As a Paramed Leader you are responsible for the professional and clinical leadership of a significant community care operation. This encompasses the support, management, education and human resource management of clinical supervisors and front-line community staff (Registered and UCPs) to ensure staff are delivering excellence and quality in care. You are responsible to meet quality and performance indicators of our organization, local funders and applicable provincial regulatory colleges. You are skilled in facilitating relationships within the organization and with external stakeholders.
KEY ACCOUNTABILITIES
QUALIFICATIONS
HOURS - Monday to Friday with occasional on-call responsibilities
LOCATION - Thunder Bay - 91 South Cumberland St., Thunder Bay, ON P7B 6A7
SALARY - $80,000 to $85,000 plus benefits
ABOUT PARAMED
Since 1974, ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to successfully match caregivers with clients has allowed us to grow into the largest home care team in Canada. With over 10,000 staff members and 75,000 clients, we ensure our clients receive a familiar face and dignified care.
CONTACT: Jeff Richmond jrichmond@nafor.com 1-866-222-6400
For additional information please go to: https://www.nafor.com/paramed.html
Please apply using the links on this page or directly at www.nafor.com/jobs
Paramed encourages applications from all qualified applicants and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Jeff Richmond at jrichmond@nafor.com or at 416-238-6400.
In this key position you will provide leadership to enable a well-organized, smooth running and efficient home health care service. Your primary focus is to manage clinical operations such as physiotherapy, post hospitalization IV care, chronic disease management, wound care, wellness checks, memory care, palliative care, feeding and nutrition and other specialties to ensure optimal client care. Paramed helps people stay in their homes for as long as possible while retaining their health, independence and dignity. Your work on our London clinical team will directly result in a better quality of life for thousands of people, many of whom may be related to your neighbours, friends and family. Your work will help Paramed to:
- Optimize,
- Standardize and,
- Organize clinical operations.
SUMMARY
As a Paramed Leader you are responsible for the professional and clinical leadership of a significant community care operation. This encompasses the support, management, education and human resource management of clinical supervisors and front-line community staff (Registered and UCPs) to ensure staff are delivering excellence and quality in care. You are responsible to meet quality and performance indicators of our organization, local funders and applicable provincial regulatory colleges. You are skilled in facilitating relationships within the organization and with external stakeholders.
KEY ACCOUNTABILITIES
- As required, act as a liaison between staff and the provincial regulatory college regarding requirements such as standards of practice.
- Possess an in-depth understanding of the needs of the funder in your area.
- Liase with funder for contract monitoring including compliance within the contract requirements.
- Monitor clinical, operational, quality and contractual Key Performance Indicators (KPI's) against standards and ensures Paramed is meeting or exceeding targets.
- Develop action plans to meet targets.
- Provide succession planning within your operation and provides the learning tools and opportunities to meet that plan. (i.e. Create capacity within your location).
- Effectively build and manage client/patient relationships (Funders, Corporate Clients).
- Respond to and resolves urgent clinical concerns from staff, contractors, funders, clients/patients and families.
- Participate with all safety and quality issues.
- Participate in resolving issues representing unusually high risk such as withdrawal of service, abuse, unsafe conditions, or misconduct.
- Ensure completion of all mandatory training and skills development.
- Ensure qualified and adequate staffing to facilitate appropriate care in a fiscally responsible manner.
- Participate in the interviewing, orientation, ongoing supervision and performance management of clinical supervisors.
- Conduct objective and constructive performance reviews including clinical reviews as scheduled.
- Actively promote and participate in Paramed's continuous quality improvement program and risk management program
- Creates and maintain the on-call schedule for clinical supervisors
- Works collaboratively with a multi-disciplinary team consisting of government agencies, healthcare workers, and other community resources
- Ensures compliance to ParaMed policies, procedures and legal requirements
QUALIFICATIONS
- Registration/licensing in good standing as a Registered Nurse with provincial regulatory college
- BScN preferred
- At least two (2) years of leadership or management experience
- Current certification (within the past 12 months) of First Aid, CPR, completed within Canada
- Knowledge of standards of care for palliative, wound, IV therapy and other specialties to offer leadership on best practices in these areas
- Able to review clinical work according to professional standards and practice guidelines
- Certification in Community Health Nursing with CNA certification preferred
- Excellent computer skills including experience in Word and Excel
- Able to provide a current, clear criminal back check with Vulnerable Position Screening (VPS)
- Personal vehicle is required for site visits and district travel (paid mileage)
HOURS - Monday to Friday with occasional on-call responsibilities
LOCATION - Thunder Bay - 91 South Cumberland St., Thunder Bay, ON P7B 6A7
SALARY - $80,000 to $85,000 plus benefits
ABOUT PARAMED
Since 1974, ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to successfully match caregivers with clients has allowed us to grow into the largest home care team in Canada. With over 10,000 staff members and 75,000 clients, we ensure our clients receive a familiar face and dignified care.
CONTACT: Jeff Richmond jrichmond@nafor.com 1-866-222-6400
For additional information please go to: https://www.nafor.com/paramed.html
Please apply using the links on this page or directly at www.nafor.com/jobs
Paramed encourages applications from all qualified applicants and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Jeff Richmond at jrichmond@nafor.com or at 416-238-6400.
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QUICK FACTS
You will use your talents to help provide better home care for tens of thousands of aging customers across Canada. Paramed helps people stay in their homes for as long as possible while retaining their health, independence and dignity. Your work on our systems and operations will directly result in a better quality of life for thousands of people.
QUICK FACTS
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BENEFITS
With Covid-19 it is more important than ever to make patient care more comfortable and safe. Join our team and make a difference in your community.
YOUR WORK WILL HELP PARAMED TO:
ABOUT PARAMED Since 1974, ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to successfully match caregivers with clients has allowed us to grow into the largest home care team in Canada. With over 10,000 staff members and 75,000 clients, we ensure our clients receive a familiar face and dignified care.. Are you interested in being a key player at this Company? The PROCURA App: Used by Paramed's front line team.
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